Last updated: November 9, 2026
Nana's Clean Plate Promise: 30 days, money back. Cook a few recipes. If they don't taste like home, you can ask for a full refund within 30 days of your purchase. No photos, no forms, no hard feelings.
Your purchase is processed by Hotmart, so refunds are handled through Hotmart. Within 30 days of buying, request it in your Hotmart purchase history or through Hotmart's help center, using the email you bought with. You can also message us and we'll point you in the right direction.
Once the refund is approved, Hotmart returns the money to the payment method you used. How long it takes to show up depends on your bank or card.
Because the book is a digital download, refunds are not available after the 30-day period ends.
Questions? Send a direct message to @nanaruthskitchen on Instagram.